Terms & Conditions

Effective Date: 24.09.2025

At D2D, we are committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws of Ontario, Canada. By using our website d2dagency.com,(the “Site”) or engaging our services, you consent to the practices described in this Privacy Policy.

We collect personal information that you voluntarily provide to us when you contact us, request a consultation, subscribe to our mailing list, or engage our services. This information may include your name, business name, email address, phone number, billing information, and any other details you choose to share. We may also collect technical information automatically when you visit our Site, such as your IP address, browser type, device information, and browsing activity, through the use of cookies and similar technologies.

We use personal information to provide and improve our services, respond to inquiries, process payments, deliver marketing campaigns, and maintain business relationships. We may also use your information to send you updates, newsletters, or promotional materials, but only in compliance with Canada’s Anti-Spam Legislation (CASL). You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

We do not sell, rent, or trade your personal information to third parties. We may disclose personal information to trusted service providers who assist us in delivering our services, such as payment processors, hosting providers, or analytics platforms. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. We may also disclose information if required by law, regulation, or court order, or if necessary to protect our rights, property, or the safety of others.

We take reasonable administrative, technical, and physical measures to safeguard personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites, and we encourage you to review their privacy policies before providing any personal information.

You have the right to access, update, or correct your personal information in our possession, subject to limited exceptions under applicable law. You may also request that we delete your personal information, withdraw your consent to certain uses, or inquire about how your information has been used or disclosed. To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with PIPEDA and Ontario privacy requirements.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. The most current version will always be posted on our Site with the “Last Updated” date. Continued use of our Site or services after changes are posted constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us using the information given below.